Shipping policy

At The Cozy Collective, we want every order to arrive feeling like a little gift. Here's what to expect once you place your order.

 

Processing time

Orders are processed within 1–3 business days. You'll receive a confirmation email as soon as your order ships, with a tracking number whenever one is available.

 

Shipping times & rates

Most items in our collection are sourced from trusted partner suppliers around the world to bring you carefully selected pieces at fair prices. Estimated delivery to the United States is typically 7–20 business days after your order ships, depending on the item and your location. Standard shipping rates are calculated at checkout.

 

Tracking your order

Once your order ships, we'll email you a tracking link. Please allow 2–3 business days for the tracking information to update after shipment.

 

Delays & lost packages

While rare, shipping delays can happen due to weather, customs, or carrier issues. If your order hasn't arrived within 30 business days of shipping, please reach out and we'll help you sort it out.

 

Questions?

We're here to help. Reach us at rayjamaa@gmail.com and we'll get back to you within 1–2 business days.